Delivery

Shipping

Welcome to our dedicated delivery section! We aim to provide you with the best online shopping experience, and our delivery process is designed to ensure that the desired products reach you as quickly and in the best condition possible.

1. Official Email After Placing the Order: After placing your order, you will receive an official email to confirm that we have successfully received your request. This notification will provide you with essential details about your order, including the selected products, delivery address, and contact information.

2. Message Upon Order Processing: Upon processing your order, you will receive a confirmation message from our team. This notification will inform you that we have begun preparing your package and will provide you with the order number placed.

3. Message Upon Handover to Courier Company: Once your order is ready for delivery, we will coordinate the handover of the package to the courier company. You will receive a confirmation message when the package is handed over to the courier. This message will include information about the courier handling the delivery, as well as a tracking number to allow you to monitor the delivery status.

4. Delivery Time: We aim to provide you with the fastest delivery services possible. Typically, delivery takes between 1-2 working days. Please note that these delivery time estimates may vary depending on your delivery area and the courier company's conditions.

We are dedicated to providing you with the best delivery experience and ensuring that your products reach you in the best condition and as quickly as possible. For any questions or concerns regarding the delivery process, please do not hesitate to contact us. Our team is always here to help!

Thank you for choosing to buy from us!

Contact:

Phone/Whatsapp: +40 748 883 580

E-mail: comenzi@transilvan.ro

Working hours: Monday-Friday (8:00-16:00)